Preferred™ Multi-Zone Heat Pump with Basepan Heater Model 38MGR

Deluxe Comfort for Up to Five Separate Spaces, No Ducts Required

Perfect for a home without ductwork or a newly converted space, our PreferredTM Series multi-zone heat pump might be the right choice for you. As a part of the MGR Multi-Zone Ductless System, you can use up to five indoor units supported by just one outdoor unit. The Inverter compressor delivers year-round comfort on the hottest summer days to colder, winter nights (100% capacity as temperatures down to 5° F when properly sized and matched with specific indoor units).


Our full line of Bryant® Ductless Systems is ideal for a variety of installation scenarios and the perfect solution to many customers’ comfort needs. Suddenly, it’s easy to control hard-to-heat or hard-to-cool areas, limited space isn’t so limiting and solving comfort issues becomes easy, cost-effective and energy efficient.

With Bryant Ductless, address hot and cold spots in your home, get more use out of your all-seasons room or make working in the basement, garage or attic more comfortable with a ductless system.

No ducts? With Bryant Ductless, it’s no problem




Rooms that are seasonal or that aren’t used very often such as sun rooms or unoccupied bedrooms. Spaces that are difficult to heat and cool, or where installing additional ductwork is impractical, like garages or basements. Areas that simply can’t be tied into your central HVAC system such as detached buildings. Rooms like nurseries where temperature control is paramount. Or light commercial spaces. Make them all more comfortable with Bryant® Ductless.



Single-Zone Operation

If you need to bring individualized control to a particular area, we offer a variety of Bryant single-zone ductless systems. Each system comes with a remote control and provides either standard or optional Wi-Fi® access, using the available smart phone app.


Multi Zone Operation

For controlling multiple areas or whole homes, we also offer a wide selection of Bryant multi-zone ductless systems. Our multi-zone systems allow you to connect up to five different indoor units with a single outdoor unit.

Ductless Multi Zone

Energy Efficient

Bryant Ductless Systems can achieve up to a 42 Seasonal Energy Efficiency Ratio (SEER), a 15 Heating Seasonal Performance Factor (HSPF) and a 15 Energy Efficiency Ratio (EER). Most Bryant Ductless Systems are ENERGY STAR® certified and may qualify for federal and state rebates where available.


Ductless Energy Star

Year-Round Comfort

A combined Bryant Ductless System provides year-round comfort to residents in practically any region. It will continue to cool even if outdoor temperatures rise to 130 degrees Fahrenheit, and will continue to heat if outdoor temperatures drop to -22 degrees Fahrenheit. A Bryant Ductless System can also improve indoor air quality since air in each room is not circulated throughout the entire structure.

Ductless Year-Round Comfort

Bryant® Inverter Technology

Bryant Ductless Systems use inverter technology, making them more energy efficient, quieter and able to provide more constant and comfortable temperatures and humidity. This technology enables the compressor to adjust its speed to heating or cooling needs. With a noise rating as low as 26dB(A), the outdoor sound of a Bryant Ductless System can be equal to normal speech or a dishwasher.

Inverter Technology

Outstanding 10-Year Warranties

Each Bryant Ductless System comes with a 10-year limited warranty and 10-year compressor limited warranty. The warranties are for original purchasing owners who submit their registrations within the required 90-day period.†

Additional information


100% Heating Capacity at 5° F (-15° C) (Sizes 24 to 36)
Inverter Compressor
Up to 23.8 SEER cooling efficiency
Up to 10.5 HSPF heating efficiency
Select sizes are ENERGY STAR® certified based on indoor combinations
Available in 208/230V
Sizes ranging from 18 to 48
Built-in basepan heater
Total piping lengths range from 131 ft. to 328 ft. (40 ~ 100 m) depending on unit size
Connects two to five multiple style indoor units (PreferredTM) to a single outdoor unit
Condenser high-temperature protection
Refrigerant leakage detection
Quiet outdoor sound operation, as low as 62 decibels1
10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration2
Compatible units: 619PB High Wall, 619RC Cassette, 619RD Ducted, 619RF Floor Console

1 Quietest size within each model group during most common cooling operating condition.
2 If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of 10 years. Otherwise, parts warranty is 5 years. For other applications a 7-year parts and 7-year compressor limited warranties apply. See warranty certificate for details.


Energy Efficiency Up to 23.8 SEER/up to 13.5 EER/up to 10.5 HSPF
ENERGY STAR® Select sizes are ENERGY STAR ® certified based on indoor unit combinations
Cooling Outdoor range operates from -13° F up to 122° F (-25° C up to 50° C)
Heating Outdoor range operates from -22° F up to 86° F (-30° C up to 30° C)
Quiet Levels As low as 62 dB(A) 1
Notifications Advanced system diagnostics
Compressor Inverter, isolated for sound reduction
Protections Voltage, current, high pressure, and loss of charge
System Capacity 1.5 – 4 tons
Construction Durable, heavy gauge galvanized steel
Paint Baked-on, powder paint
Line Length Up to 328 ft.
Full Model Number 38MGRQXXX–3
Full Model Numbers (Multi-Zone System) 619PEQXXXBBMA High Wall, 619REQXXXDBMA Ducted, 619REQXXXCBMA Cassette, 619REQXXXFBMA Floor Console

Bryant reserves the right to discontinue or change any specification or design without prior notice or obligation.

1 Quietest size within each model group during most common cooling operating condition.

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