We offer our customers a
Lifetime Workmanship Guarantee
100% satisfaction money back guarantee
on all heating and cooling unit installations and ductwork.
What’s the difference between a
warranty and a guarantee?
At Leinbach Services, we provide our customers with both warranties and guarantees. The words are similar in that they’re both promises, but there’s definitely a difference. Here’s an overview of the difference between a warranty and a guarantee.
When customers are provided a warranty, they have a written contractual promise that the quality or lifespan of a specific purchased PRODUCT will be met within a certain amount of time. If the product doesn’t meet the conditions of the warranty, it can usually be returned, repaired, or replaced by the company the warranty originates from.
For example, the company Bryant Heating and Cooling Systems offers warranties on several of their products, such as their heating and cooling systems, filter cabinets, air purifiers, humidifiers, etc.
Bryant’s warranty agreements states that if a part fails due to defect during the warranty time limit, they will provide a new or remanufactured part at no charge, or they will provide the customer with a credit instead.
Bryant decides whether the product will be replaced or returned. Typically, there are several stipulations and requirements that need to be met in order for a product to be covered in a warranty. Our technicians gladly assist customers find the information needed to apply for warranties with their products.
If you are looking for a particular warranty, here’s a link to Bryant’s warranty list.
100% Satisfaction Money Back Guarantee
Our guarantee to our customers that we will assume responsibility to perform, execute, or complete a job and offering security for that agreement.
We take pride in the degree of skill with which a job is done or in other words, our workmanship, which is why we offer customers a 100% Satisfaction Money Back Guarantee. If additional labor is required due to fault in our workmanship, the problem will be repaired at no additional cost to the customer. This guarantee isn’t valid unless payment has been made in full and doesn’t include materials, equipment, manufacturer’s items, or damage beyond our control (such as acts of God). With our exclusive lifetime guarantee, our goal is to provide our customers with the additional value and peace of mind they deserve. All that’s needed to address the concerns is to mention it while scheduling preventative maintenance.
If you have any questions about whether your product is covered under warranty or whether you have a guarantee for service done in your home, please call our office.
Professional HVAC services by Leinbach Services:
- 100% satisfaction money back guarantee
- Size with heat loss heat gain evaluation
- Free heat pump design consultation
- Heat pump replacement package
- tune-ups and inspections
- Diagnostic call fee
- Repair service
- EnergyStar Maintenance Checklist
- Programmable thermostat
- Gas furnace services
- Attic or whole house fan
- Ductless mini split systems
- home automation
- Air filters
- Improve indoor air quality
- financing payment options
- Gas furnace tune-up
- Factory authorized heating and cooling HVAC unit dealer
- Preventative maintenance program, called Comfort Club Membership
Make home ownership and property management easier with Leinbach Services, Inc. We cover all home and building maintenance needs regarding heating and air conditioning services in Johnson City. Call our office and ask about our preventative maintenance program Comfort Club for peace of mind. Then, find out how you can make cash through our customer rewards program, called Referral Club. Thanks for using Leinbach Services for all of your heating and cooling needs.